We are very much like a service, as you mentioned. When we are made aware of an incident or when we see something through the tools we have, the intent, our goal, is as much as possible to get the information to the right people, to enable them to act and mitigate the threat first. On what happens in a case like a Government of Canada system, deputies, for example, are the ones accountable within each of the departments, and then they have accountability to a minister.
When we pass on that information to an IT department within a government organization, they are the ones who are going to take the necessary steps, with our support as well as, for example, that of Shared Services Canada. It depends on the department.
In an industry as well, it's the same: We'll contact the IT organizations and tell them we've seen something and they are to act on behalf of their organization. Often there will be this back-and-forth that we talked about before in terms of gathering more information for them to act on.
We do this actually quite regularly, because we do this in a pre-notification ransomware initiative that we have put in place with our U.S. partners, for example. Over 500 organizations have been contacted by us at what we call a “CISO level” to be able to thwart an attack before it happens, saving them millions of dollars.