Thank you, Mr. Stanton. Thank you, Madam Chair.
I would like to begin by saying that the foreign interference experienced by Mr. Chong and other members is incompatible with democracy. Threats against members are inexcusable and threaten the integrity of our democratic institutions and their ability to represent Canadians.
In his testimony, Mr. Chong raised a series of key issues to address threats posed by hostile state actors such as China and Russia. In his report, the special rapporteur also highlighted elements that undermine Canada's ability to respond to foreign interference. Both of them have raised some key issues, and I'll try to address a few of them.
For many years, I was a consumer of intelligence. At Public Safety Canada and at Global Affairs Canada, as director general, I consumed highly classified intelligence from across the Canadian intel community and from international partners. I engaged regularly with deputy ministers, ministers and their staff to discuss a wide range of issues.
After serving as an ambassador, I returned to work at the Communications Security Establishment as the director general of intelligence operations. I was asked to join CSE because of my years as a consumer of intelligence. Part of my mandate as DG of operations was to improve the experience of consumers of CSE's intelligence products. I was responsible for CSE's client relations officer or CRO program. I was also the chair of the board governance of Canada's top secret network, the platform that provides access to highly classified intelligence to clients across government.
My experience has given me a better understanding of the collection, analysis, dissemination and use of information. That's why I agree with many observers that the dissemination, consumption and use of information in Canada must be modernized. This issue isn't new. It was in part to address some of those challenges that I was appointed to the Communications Security Establishment. Unfortunately, this is still a work in progress.
While some intelligence consumers have effective partnerships with producers, particularly personnel in the Canadian Armed Forces and other security organizations, there remain significant gaps. This unfinished business of modernization is why I was not shocked by Mr. Chong's experience or the observations shared by Mr. Johnston. They are familiar complaints of consumers of intelligence and a require a systemic response.
My work was at CSE, Canada's foreign signals intelligence agency. Intelligence in Canada is produced by a wide range of actors including CSIS, the Canadian Forces Intelligence Command, FINTRAC, CBSA and the Privy Council Office. It is complemented by classified diplomatic reporting from Global Affairs. That's just material generated by Canada. We also access intelligence from the Five Eyes, NATO and other arrangements.
This is a vast information ecosystem. Ensuring that the right people see the right information at the right time to make decisions in Canada's national interest is the goal. There is still much work to do to effectively achieve that self-evident objective. We invest heavily in the collection of intelligence. We need to invest more in effective assessment and consumption. We need better coordination in the dissemination of intelligence.
As a consumer of intelligence, it is difficult to prioritize classified information coming from multiple sources and at a volume that is almost impossible to effectively manage. Consumers of intelligence, whether ministers, their staffs or deputies and other senior officials, need better training to understand what intelligence is and how to effectively use it in their decision-making process. We need a better intelligence culture in Canada.
That culture is comparatively robust in addressing security threats to Canada and Canadians. It is far more tenuous when it comes to new and emerging issues, where new consumers have less experience with intelligence and are deciding how to allocate scarce time to reading highly classified material.
We need greater transparency in intelligence, so Canadians better understand what it is and how it's used. We need greater coordination of dissemination processes. We need to value and empower the people that share that intelligence with clients and strengthen the systems used to do so. This should be the role of the office of the national security and intelligence adviser. The Office of the Director of National Intelligence in the United States is an excellent model. While much can be done through policy change, I believe codifying the NSIA's role in law would help.
Finally, I believe that deputy ministers should be more accountable for how their organizations use the intelligence they ask for. The accountability currently rests with collectors and assessors who respond to requirements set out by all of government. Consumers should be accountable for providing feedback and saying how the intelligence was used to achieve outcomes in the national interest.
Much of that information will need to be classified, but these are important strategic fixes that I think will address some of the challenges raised by Mr. Chong and the special rapporteur.
There are systemic challenges in our intelligence system. I hope we dedicate the time and resources to address them. I'm happy to share greater details on possible next steps with the committee.
Thank you very much, Madam Chair.