This is a very important point. What I think is clear is that if we have put in place a process to flag.... Here, in this specific case, the minister was very clear: He did not get the information. It means the process that was put in place—the support he was receiving from us or from Public Safety—did not, in this case, work.
Yes, there were the conditions of the pandemic, which should not be overlooked, but more fundamentally than that, if there's something of importance, if it does not work for the minister—and again, the minister was very clear about that—it is incumbent upon us, ourselves, his office and the Department of Public Safety, to find the right tool to put in place to make sure that critical information is seen by the minister.
I think this is one of the key measures that we need to put in place, to have this ability to adapt our processes when they're not working.