I can say we're finding that people with disabilities have difficulty accessing every program to which they have a right—at least, surveys are showing us that. We are making concerted efforts in Service Canada to try to get more information out, so that if people have applied for one program—for instance, CPP—we give them when they apply information on other programs, because they may be eligible for more than federal programs; they may be eligible for provincial as well. It's important for us to improve the information we give and to continually improve and to continue to make it as simple as we can.
On September 26th, 2006. See this statement in context.