Thank you very much for that question.
Before I continue, I would like to introduce my deputy minister, Alan Nymark; and the deputy head of Service Canada, Maryantonett Flumian. I'm glad for their presence here today.
Service Canada is becoming a success story. For those of you who aren't familiar with it, its goal is to provide one-stop shopping for government services to Canadians--where they need it and when they need it.
To that end, our goal for this year is for 90% of Canadians to have access to a Service Canada site within 50 kilometres of where they live. That access might be once a week or once a month, but nonetheless, they will have access where they didn't have it before.
A lot has been done in the last year. We've added 125 new points of service right across the country, bringing us to a total of 440. We've been able to do that quite efficiently and effectively. We have cars that will go into communities and set up shop once a week in somebody else's facility. We're sharing facilities with other levels of government. If you go to Ottawa's city hall, for example, you can deal with provincial, municipal, and federal government departments all at once.
Service Canada has expanded the range of services it's offering. We've been working with a wide range of government departments. We've launched the Canadian Agricultural Skills Service program through many of them. Passports can be taken there now. And you can even get your boating licence there--or as we call it, the canoe registration--through a Service Canada outlet.
We're making a lot of progress. We have appointed a fairness adviser in terms of accountability. What else have we done? We've launched a service charter, an office for client satisfaction, an external audit committee, and an advisory council that will be looking at governance issues as well as performance. It will be setting the standards so we can ensure accountability and realize the savings to which we have committed.
And by the way, it was Service Canada managing the EI moneys and saving the money that allowed the EI rates to be dropped.