Shall I answer that?
Illiteracy is a major problem—not not being able to read at all, but functional illiteracy. It's quite high in the U.K., although it's hard to get comparative statistics in this field.
There are partnerships between government nationally, locally, and in the voluntary sector, but the partnerships between the governments and the business sector are much reduced. There used to be more in terms of apprenticeships and in-work training, but the U.K. policy in this area is not really a model. In fact, one of the problems with both ordinary poverty and fuel poverty is that the government hasn't really brought the business sector on board. So in terms of fuel poverty, for example, although there are social tariffs, often even poor people on these tariffs end up paying much more for their fuel than people who are richer and can afford direct debits in bank accounts.
So in a whole range of areas, the poor often pay more than richer people in absolute terms for the same service or the same goods. And often in terms of getting an education in order to combat illiteracy, the provisions available through the business sector are ten to one against poor people in terms of their losing wages to take time to train.