Yes. While people are staying at our facility, we're able to achieve 24/7 service. During the day, we have a support services program, with our staff providing referrals and beginning to actually case-manage with people.
Our progression is that when people arrive at our door we first want to build a relationship that is built on trust, because everybody needs to have a measure of safety with which to meet the challenges of life. As that safety builds, the people are with us, and they are often more truthful. When they know we're not going to take their bed away from them because they're drunk or high, they're more honest about the fact that they're using drugs. When they're more honest about that, we can then talk about what that means and how to reduce the harm to get them to recovery, and that progression happens.
It's the same with setting other goals, like goals for housing and goals for jobs and recovery. Many of our guys will be much more honest when they know that those answers will not eliminate service for them. When they start to be truthful with us, they're starting to be much more graphically truthful with themselves, and it's the truth that sets people free. Denial is the enemy of the addict and of the person who is suffering from any real social malady. In a lot of ways, when there's a denial, it's hard to figure out that you need help.
Then we progress by making those referrals and liaising with other agencies. Increasingly, we want to see more of that, and more of that case management, but the reality of options is still a critical thing that we need.