I now call to order the second part of our 57th hearing, today, Thursday, November 19. We welcome on behalf of the Department of Human Resources and Skills Development, Mr. Frank Vermaeten, Senior Assistant Deputy Minister, Skills and Employment Branch, and Mr. Louis Beauséjour, Director General, Employment Insurance Policy, Skills and Employment Branch, and on behalf of Service Canada, Ms. Liliane Binette, Assistant Deputy Minister, Operations Branch.
Since this is the second part of our meeting and since you were present for the first part, and we are continuing what was begun by the minister and her presentation a few minutes ago, we will go directly to question period. Consequently, this round of questions will be the same as the previous one. We have one hour before the end of our regular meeting.
I'd like to start with Mr. Savage. You have seven minutes.