Thank you very much.
The service standard that we maintain is 90% coverage within 50 kilometres. We measure it by the driving distance, by the roads.
We also look at where we have pockets of rural communities, and we often do scheduled outreach services in small communities. Scheduled outreach services are those in which our staff from a Service Canada Centre, who are fully trained, travel to these communities so that the latter can access full services, just as if they were at a Service Canada Centre.
We bring a computer; we have the Internet hook-up, and we work with community partners. We go right into the communities.
That's really how it works. We have 331 Service Canada centres. Of those, 274 do scheduled outreach, where we travel to the communities. We cover a pretty good distance to remote rural communities, and northern communities as well.