We're not aware of any systematic errors with respect to the best 14 weeks. I do know that those claims are indeed harder to automate. There's probably a little more manual effort associated with those claims than with the average claim.
September 29th, 2011 / 5:20 p.m.
Assistant Deputy Minister, Processing and Payment Services Branch, Service Canada
We're not aware of any systematic errors with respect to the best 14 weeks. I do know that those claims are indeed harder to automate. There's probably a little more manual effort associated with those claims than with the average claim.
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