Ms. Karen Jackson (Senior Associate Deputy Minister, Chief Operating Officer for Service Canada, Department of Human Resources and Skills Development) at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

On November 29th, 2012. See this statement in context.

November 29th, 2012 / 9:30 a.m.

Karen Jackson Senior Associate Deputy Minister, Chief Operating Officer for Service Canada, Department of Human Resources and Skills Development

I would be happy to.

As the minister mentioned in response to the previous question, we are back to processing times that are around the seasonal norm, so in mid-November we were at 80% of claims being processed, or notification of non-payment, within 28 days.

See context to find out what was said next.