Evidence of meeting #72 for Human Resources, Skills and Social Development and the Status of Persons with Disabilities in the 41st Parliament, 1st Session. (The original version is on Parliament’s site, as are the minutes.) The winning word was employment.

A recording is available from Parliament.

On the agenda

MPs speaking

Also speaking

Maureen Haan  President and Chief Executive Officer, Canadian Council on Rehabilitation and Work
Deepak Soni  Executive Director, Corbrook
Johanne Curodeau  Vice-President, Board of directors, Association pour l'intégration sociale d'Ottawa
Elizabeth Smith  Manager, Ontario Workplace Inclusion Program, Canadian Council on Rehabilitation and Work
Jacqueline Rankine  Program Manager, Houselink Community Homes
Lucie Hanak  Community Life Coordinator, L'Arche Ottawa
James Cassidy  Core Member, L'Arche Ottawa
Emily Taylor-King  Homes Coordinator, L'Arche Ottawa
Rosie Arcuri  Program Coordinator, Independent Living - Montreal
Rose-Marie Wakil  Information and Networking Agent, Independent Living - Montreal

Noon

Executive Director, Corbrook

Deepak Soni

Thank you, Mr. Cuzner.

With regard to the program, this is a unique initiative. I think it's one of the first of its kind across the country. We connected with the community college because we felt that a lot of people have either the work experience and no education, or education and no experience, so we decided to collaborate.

We approached the province for dollars and there was none for that. What we decided to do with the college was to really offer it at.... It cost a lot more money than we were asking for, but we wanted to make it available to anybody who wanted to take it, and the price was set at what it would normally cost for a community college program that is often funded by the province anyway, so $3,000 for the year.

People who have the dollars pay for it. Corbrook receives $1,500 a year, which doesn't really cover any of our expenses, and $1,500 goes to Centennial College. They have a full faculty geared to teaching the program, the theoretical component of the food packaging, hygiene issues. Then our board decided to invest a significant amount of money to develop a clean room. We actually asked for funding from the Trillium Foundation, but our request was rejected, to develop this fantastic facility to teach people the skills.

Right now there is no funding for it. We went through OSAP to see if people could obtain some sort of funding for it, and that was declined. It's too bad. We had—

Noon

Liberal

Rodger Cuzner Liberal Cape Breton—Canso, NS

Do you think there's room there for a federal program?

Noon

Executive Director, Corbrook

Deepak Soni

There is, and this is an opportunity to grow that further, yes, for sure.

Noon

Conservative

The Chair Conservative Ed Komarnicki

Thank you, Mr. Soni.

We'd like to hear the response to the other two questions on EI and the wage subsidy.

Go ahead, Ms. Smith.

Noon

Manager, Ontario Workplace Inclusion Program, Canadian Council on Rehabilitation and Work

Elizabeth Smith

In regard to a wage subsidy, I think that organizations that are delivering wage subsidies would be your first source for stats on how effective it can be. I think where wage subsidy is strong is for clients who wouldn't pass the interview phase in an open competition. Having that training and accommodation bursary and support provides that required incentive, especially for small to medium-sized businesses in retaining people with disabilities.

Right now, I'm not aware of a funding model that asks you to track long-term success, but I would urge that as something to look at when we're looking at sustainable changes so that agencies, employers, and the government have a picture of how people are progressing, and that retention.

12:05 p.m.

Conservative

The Chair Conservative Ed Komarnicki

Thank you.

Ms. Haan, go ahead.

12:05 p.m.

President and Chief Executive Officer, Canadian Council on Rehabilitation and Work

Maureen Haan

To address the question about EI, we don't have any specific recommendations coming forward about EI. We do recognize that it is a time for reform. CCRW is a member of the Episodic Disabilities Network, and they will be providing a brief to this committee. They will be talking a little bit more about that at that time, I believe. That's insider information.

12:05 p.m.

Conservative

The Chair Conservative Ed Komarnicki

Okay. We appreciate that insider information.

12:05 p.m.

Voices

Oh, oh!

12:05 p.m.

Conservative

The Chair Conservative Ed Komarnicki

I'd like to thank all of you for appearing before the committee and sharing your thoughts and suggestions. We'll certainly take them into account.

With that, I'm going to suspend the meeting for five minutes.

12:10 p.m.

Conservative

The Chair Conservative Ed Komarnicki

We'll call the meeting back to order.

We have a new panel here with us, representatives from Houselink Community Homes, L'Arche Ottawa, and Independent Living-Montreal.

You'll have an opportunity to present, and then each of you who presents will then be open to questions from each of the members as we go ahead.

We're going to start with Jacqueline Rankine. Go ahead with a five-minute presentation.

March 19th, 2013 / 12:10 p.m.

Jacqueline Rankine Program Manager, Houselink Community Homes

Thank you very much for giving us the opportunity to address you.

My name is Jackie Rankine. I'm the program manager at Houselink Community Homes.

Houselink was established in 1977 by family members and mental health professionals to respond to community needs for supportive housing. Houselink has continued to grow over the past 35 years, supported by all levels of government and by all major political parties. Everyone involved in Houselink has come together to agree that people with serious and persistent mental illness need a house, a job, and a friend.

Today Houselink operates or administers housing for more than 450 people. We also offer programs only to an additional 100 non-resident members. We call our residents and clients members because Houselink is a membership-based organization wherein half of our board of directors is comprised of people who use our programs and services. We operate in 22 different locations scattered throughout the Toronto downtown core.

Over 10 years ago we began formalizing and developing our efforts to provide employment to our members. Today we provide over 100 part-time, casual jobs to members in work such as building cleaning, landscaping, cooking, programming, and reception. All these part-time positions are supported by full-time staff who organize, schedule, supervise, train, and support the casual positions. Some people in these casual positions have also transitioned to become permanent staff.

At the same time, Houselink has adopted employment equity hiring procedures. As a result, one-third of our permanent labour force share characteristics with our client group—and I should say we have about 75 permanent employees—so a third of our staff have experienced mental illness and/or addictions and/or homelessness. These two strategies, a member-worker program and an equity hiring policy, are outlined and discussed in our report, “Working for Recovery”, which was submitted to your committee and which was just handed out.

We have also submitted three employment success stories from staff who have moved from poverty and homelessness to full-time employment: Judy, Robert, and Keith. It was difficult to select stories to showcase because we have literally dozens of examples of people who have made it. We believe that the intersection of housing, employment supports, and a supportive community offers a unique synergy that makes labour force entry or re-entry possible.

We would like to suggest three ways in which the federal government might strengthen and support return to work for people with mental illness. First, we suggest you strengthen and develop the opportunities program that runs out of Service Canada. Second, we suggest you create a funding stream for supported employment, building upon existing wage supplement programs that are already offered within Service Canada. Third, we suggest that you support public education programs that reduce stigma and discrimination against the mentally ill.

While this kind of education needs to be done at the general societal level, it is especially important to target it towards employers. Unemployment rates among the mentally ill are estimated to be between 70% and 90%.

To speak to each of those points, first, we are very grateful that we are in receipt of annual funding from the opportunities fund. We would like to see the fund developed. We would like to see the fund recognized because people with mental health challenges have often experienced profound setbacks. This can include loss of job and career, housing, and family and friends. People who have undergone these kinds of ordeals often find it hard to follow a program that involves keeping a schedule, maintaining a course of action, and maintaining the demands of government regulations. Despite this, many can and do succeed. We need our funders to be flexible in their requirements and to recognize soft outcomes, such as enhanced self-esteem and confidence, as valid and important steps in long-term change.

We encourage our funding programs to recognize the need for supported employment. Perhaps an enhanced program could draw upon existing wage supplement programs. We believe a supported employment program needs to last at least a year and in some way protect the health and medical benefits that are provided by provincial social assistance programs.

We draw your attention to a supplementary employment program that is being offered in the City of Toronto to people on welfare. It is called the investing in neighbourhoods program and its outcomes are very, very successful.

Finally, we encourage the federal government to support public education initiatives that reduce stigma and discrimination against the mentally ill. Imagine overcoming all the barriers to job seeking that a person with mental illness often faces, only to be confronted by discriminatory attitudes in a job interview.

The Mental Health Commission of Canada has undertaken a review of public education initiatives across Canada in their study, “Opening Minds”. One of the subjects of this review was the Dream Team. The Dream Team is a group of consumer survivors who tell their story. They speak mainly to high schools, colleges, and universities, and I should say they are also sponsored by Houselink. As part of next year's plan, they hope to reach out to the medical profession. Support for the Dream Team and other similar initiatives would go a long way to dispelling some of the myths and fears involved in mental illness.

Finally, I have submitted to the committee a couple of annual reports. There are copies of “Working for Recovery”, which you have before you, and two related reports for your consideration: “What stops us from working?” by John Stapleton, which is about provincial disincentives to employment; and the DREEM report, which is about the possibility of building a recovery-enhancing environment based in our supportive housing stock.

Thank you very much.

12:20 p.m.

Conservative

The Chair Conservative Ed Komarnicki

Thank you for that presentation.

We'll move to Ms. Hanak.

12:20 p.m.

Lucie Hanak Community Life Coordinator, L'Arche Ottawa

Thank you for welcoming us to your standing committee. We are from the L'Arche Ottawa community and we wish to contribute to this dialogue on employment from the perspective of people with developmental disabilities.

L'Arche is an international organization founded by Canadian Jean Vanier. It has over 130 communities around the world. Each community supports people with and without developmental disabilities in live-in home models. This of course includes supporting people in day programs and work environments.

L’Arche’s conviction is that every person with a developmental disability who wants a job should have access to meaningful work. People with developmental disabilities have demonstrated that they can be valuable employees when they are given the chance. The following stories will illustrate how people with developmental disabilities contribute to the workforce across Canada.

Our first example is here in Ottawa. It will illustrate how the federal government directly participates in creating jobs for people with developmental disabilities. The Ottawa-Carleton Association for Persons with Developmental Disabilities, OCAPDD, is a local agency. Part of its holistic vision is to provide meaningful work for people.

Ten years ago a tripartite agreement was made between the federal government, the Ontario government, through the Ministry of Community and Social Services, and OCAPDD to maintain and sustain an employment program that was created over 30 years ago at the National Archives. The work program at the National Archives is to destroy confidential government documents that are no longer needed. Sixty people with developmental disabilities working full-time and part-time are remunerated with a per-hour training allowance from the contract with the federal government, and the three full-time staff wages are funded by the provincial government.

Now we'll take a bird's-eye view of work opportunities in large communities in Canada.

We'll go to Winnipeg. The L'Arche community there operates the Tova Cafe. This cafe is based on a social enterprise model that provides daytime employment. The cafe offers a bistro-style menu to the general public, and also includes catering and take out. This inclusive model of employment provides not only a pleasant atmosphere, but also a place of hope both for people with developmental disabilities and their parents who may feel socially isolated and rejected in society.

Moving to Toronto, L'Arche Daybreak operates a woodery housed in a renovated barn. People with developmental disabilities work to make surveying and horticultural stakes as well as other wood products for commercial, industrial, and residential applications.

Going across the river to Quebec, the L'Arche community in Gatineau provides a work day program called Jouets d'arc-en-ciel. Here people with developmental disabilities collect, wash, and disinfect toys from a local daycare. In all aspects of the program, from the work itself to the decisions taken, people with disabilities participate.

Jim Cassidy is here with us today. He's a member of L'Arche Ottawa and he works at the Loeb Centre. Jim, tell us what you do at the Loeb Centre for work.

12:25 p.m.

James Cassidy Core Member, L'Arche Ottawa

At Loeb Centre, everybody, I have to watch because there's been a bad break in one of those great big TVs. The supervisor of my program, Joe Silverman, said, “Jimmy, we're going to have to get you to help out.”

12:25 p.m.

Community Life Coordinator, L'Arche Ottawa

Lucie Hanak

So you work with security in two buildings.

12:25 p.m.

Core Member, L'Arche Ottawa

James Cassidy

In two buildings.

12:25 p.m.

Community Life Coordinator, L'Arche Ottawa

Lucie Hanak

You work with codes on the doors and monitor who comes in and who comes out.

12:25 p.m.

Core Member, L'Arche Ottawa

James Cassidy

That's right.

12:25 p.m.

Community Life Coordinator, L'Arche Ottawa

Lucie Hanak

Jim, what is important for you about working?

12:25 p.m.

Core Member, L'Arche Ottawa

James Cassidy

For me, everybody, I like to work. For me, personally again, I don't want my job going to somebody else.

12:25 p.m.

Community Life Coordinator, L'Arche Ottawa

Lucie Hanak

I think when we were prepping for this, Jim was saying he doesn't want to be sitting around drinking tea. He wants to work. He wants to contribute to the workforce.

Jim, if you didn't work, how would you feel about that?

12:25 p.m.

Core Member, L'Arche Ottawa

James Cassidy

Very, very bad.

12:25 p.m.

Community Life Coordinator, L'Arche Ottawa

Lucie Hanak

I think we've demonstrated that the contribution is strong and that people with developmental disabilities in the workforce create a more human society.

12:25 p.m.

Emily Taylor-King Homes Coordinator, L'Arche Ottawa

As requested by your invitation, we're proposing several policy recommendations on how employability for people with developmental disabilities can be enhanced.

First, I'd like to talk about seed funding. Social enterprise is a popular concept in recent days for creating sustainable social services. Making seed funding available to start these enterprises and to purchase existing enterprises would both enhance the possibility of employment for people with developmental disabilities as well as create sustainable income for agencies that are supporting people with disabilities. One example we cited was the Tova Cafe in Winnipeg.

Second is task-focused work. Today's society is largely focused on having one job for one person, with the most qualified person being selected to do the work. We were thinking that we could re-envision work in such a way that an employer pays a salary for a set amount of work, but maybe there could be a number of different people with developmental disabilities with complementary skill sets who work together as a team. To achieve this, it's possible you'd need developmental service workers who could act as a bridge between employers and people with disabilities to put such an arrangement in place.

Third is targeted contracting. The one way the federal government in particular can directly participate in ensuring employability for people with disabilities is to designate a small percentage of government service contracts awarded to go to organizations that employ people with developmental disabilities. As we cited in our example of the National Archives and the OCAPDD program, the federal government has played a vital role this way.

The final point is adjustments to the Employment Equity Act. The current Employment Equity Act makes specifications for people with disabilities as a rather broad category, but in our opinion, the needs of the developmental disability group are not really homogenous with the needs of accommodation required for other types of disabilities. We would suggest the creation of a specific provision for people with developmental disabilities in the act, so that the percentage of public service workers with developmental disabilities is equal to the percentage in the working-age population.

We've included a few other suggestions in the brief that we've circulated to you, but at this moment I'd just like to invite you to take a look at that when you have a chance.

Thank you for inviting us to come and participate today. I hope we've shown you that people with developmental disabilities can have much to offer the workplace when given the opportunity.