I'd be happy to go first.
Thank you very much for raising that point.
From my perspective, the spirit and intent of the legislation is the most important thing. From Canada Post's perspective, we recognize that we have a lot of discovery ahead of us in terms of the barriers and the opportunities, to ensure that we're both delivering so that there is full accessibility, as well as being an employer who both embraces and supports people with disabilities. We recognize that includes both visible and non-visible disabilities.
I think the only way that one can truly understand, respond to and support people who need any form of extra support in the workplace or as a customer is by deeply respecting the spirit and intent, which, from my perspective, would be the broadest understanding possible.