Thank you.
I'll follow up on what my colleague Blake Richards mentioned about a family having to tell their story 17 times—I believe that is what you said. We talked a lot about a guichet unique, a one-stop shop. Given we're in 2018 now, could leveraging technology help in that regard?
What I'm trying to get to is we're much more comfortable now using online platforms, whether it be Facebook, support groups, to reach out. Would it assist people to have the option of using technology to perhaps file the requests for various benefits and services, and to do everything online? They would do it once. Some people want to use the phone. They want to talk to people and tell their story as part of the healing and so on. I know Philippe is probably going to jump in here, but I'm just thinking of that. What if we had an online portal where you put your story in once and various organizations pop up, almost an aggregate of what's available based on your postal code and so on.
Now I have a whole bunch of ideas, but Philippe, if you could jump in, that would be great.