Mr. Chair, I'll start, and then I'll turn it over to Mr. Wheeler, if I can.
The important things in the inspections.... Yes, we identified that most of the inspections the department was doing were simply a matter of asking employers to send in documents, and they would review the documents. We felt that they needed to take a risk-based approach to inspection—identify which employers were most at risk of not complying with the program and put a focus on inspecting those employers.
We said that they should do more on-site inspections. The other thing they were doing, though, was that, even when there was an on-site inspection, they were giving the employer warning that they were going to come in. Again, surprise inspections can be more effective in some situations. We also said they didn't do very many actual interviews with the temporary foreign workers themselves.
I'll ask Mr. Wheeler if there is anything I have forgotten or anything that is specific to caregivers.