We looked at the type of information the department was using to determine what the labour market situation was. We found that within the department, they had put together, let's say, a protocol for sharing information that existed in the department, so employment insurance information or record of employment information. Even though they had agreed, for example, what type of employment insurance information could be shared to determine whether there was really a labour shortage, we found that they were not actually using the employment insurance data.
The program officers weren't using the employment insurance data to make their assessments of applications. Also, a record of employment is a record of how many weeks a person has worked over the past year, but the program officers were only allowed to have access to 90 days of the information on the record of employment.
Because they didn't have the EI data and the complete picture of the record of employment data, they really didn't have a good picture of whether there were Canadians that had been laid off that were collecting employment insurance and had the skill set to fill the jobs.