There needs to be a focus, first of all, on making it an attractive option for people, because that's one of the big issues we have. People are not attracted to it. It's not a glamourous role, and it doesn't pay well. It's a matter of making sure that people can sustain themselves. That's the first side of it.
Then it's making sure that we have the curricula at the colleges in order to do this and that quality standards are in place. It's a matter of putting that structure in place.
The overarching one is making sure that people want to do it. We are continually battling with people. We work, for example, in some rural areas. During the summer, our personal support workers become servers at restaurants because it pays better. We battle getting capacity in summer because people go work in restaurants.
I think the way in which we recognize and remunerate these very important parts of the health care system needs to be looked at.