In addition to what has been said, I would offer that we've experienced the same issue that my colleague was pointing to in terms of outcome, but the size of the organization—we have 14,000 individuals working for us—matters in terms of distance, bias, and perception of how the issues are addressed. The delegation to address a harassment complaint in the CBSA rests with directors general, who are far removed from workplaces, especially outside of Ottawa. It may be that where we talk about distance in addressing issues, it has an impact because of the type of organization you have.
On February 21st, 2018. See this statement in context.