In my experience in our department, if it's two of our members, it's easier, because on our union side we can split and it doesn't get out. Usually, the bigger problem in those cases is when it's taken away from you. If it's two of our members, it's not taken away from us. We address it and we deal with it. We have the information.
It's when it involves a different department—pilots, mainly—and then it goes there and it goes away. It's gone. It's out of our hands. All we get is, “We're taking care of it.”