Just to intervene briefly, there is a bit of a challenge. When we're talking about escalation of a situation inside the administration or inside the library, we're dealing with our employees. It's quite a different situation. We have, in some sense, the tools of control, if you like.
If it's a situation that has escalated inside a member's office, that becomes a different question altogether. It may be worthwhile exploring with Pierre what the next step would be, because it actually involves you. It's certainly not determined by us as managers of the administration. As an employer, you become a much more active player in working out a possible solution.