We have certainly surveyed a number of our grantees, who have told us some of this information. Some of them have reported even up to a 400% increase in terms of calls. Some of them have talked about having to change their practices, and the increased costs in terms of cleaning and the PPE that they need, which they wouldn't have had in their budgets. There is also the cost of the technology, as I said, in terms of some of them being able to work from home. Some have extraordinary costs in terms of safe practices in the shelter around isolating folks who may actually have contracted the virus.
On June 15th, 2020. See this statement in context.