The main difficulty we had was complying with health regulations. In the seniors' residences, we had to impose confinement for public health reasons. This confinement is just beginning to be lifted these days. From a mental health perspective, the requirement for these people to be confined to rental units—small one-bedroom units at best—has been very difficult for their morale.
These people are used to going out, socializing, and taking part in recreational activities in the common room. These are habits that are essential to maintaining their independence and abilities. However, we had to close the dining rooms and deliver meals to the rental units. This was the most difficult part, because these seniors would have liked to have had even this opportunity to meet at least once a day to eat together, exchange ideas, make sure everyone was well, and so on.
Our organizations have obviously had to deal with the costs associated with providing meals in rental units or hiring security guards to monitor the comings and goings in the buildings. This represents a significant financial pressure for these organizations and we hope to be able to offset this in the coming months.