Thank you very much for your question. I'll answer it in two parts.
First, Lori MacDonald, the chief operating officer for Service Canada is responsible for the management of Service Canada offices.
I will, however, answer the question by talking about the resources available to businesses. We are in the midst of a crisis that has an impact on health and safety. Although our operations are now virtual, we have maintained a 24/7 phone line. We are in contact virtually with the businesses that need our services, and we are able to meet demand—