You mentioned being local and accessible, and our offices are trying to do that from all sides. We've spoken to other people who have told us it's not a technical issue. They've been told the CERB legislation actually precludes expectant women, and Service Canada staff has cited specific parts of the legislation to justify that.
The minister has said that's not true. Do you think this is just a failure of training? I know you said it could be the back-office COBOL, but to me, we need to get an answer for these expectant mothers.