Thank you for your question.
Up-to-date delivery of benefits is a very high priority for our department. That is why, since the employment insurance program was re-launched in October, more than 98% of all claims have already been processed and more than 94% were processed according to service standards.
On the other hand, we know that clients have sent applications to Service Canada and then to the Canada Revenue Agency. We need to work out a number of details with these clients, before we can determine if they can apply to the agency. The Canada Revenue Agency and Service Canada have a process in place to handle these applications on a priority basis.
We are committed to addressing this issue.
Thank you.