Human Resources committee  Very quickly, regarding this legislative change that is currently before the House, it is critical that it be passed by the beginning of March in order for it to not impact individual entitlements of GIS benefits, effective in July. GIS benefits are renewed every July based on th

Human Resources committee  I'll just add that, on the challenge we are encountering with the delivery of the one-time payment, some of it definitely has to do with the technology challenges we have. There is a plan related to replacing the technology through which the old age security program is delivered.

Human Resources committee  Yes, thank you very much. Thank you to the member for asking the question. The earliest we can make the one-time payment is in the month of May. We are currently working hard to see if it is possible to make the payment sooner. It is true that there are technical constraints.

Human Resources committee  We were indeed able to pay benefits to Canadians very quickly. I was closely involved in the payment of the Emergency Response Benefit, as well as other benefits. In this case, we want to pay out these benefits as quickly as possible. We're making it a priority, so we're working

Human Resources committee  Yes, thank you, Minister. Since the pandemic, and especially in the current fiscal year, the results show that the timelines for the provision of employment insurance services are shorter than they have been in the last 15 years. Although we have received many more claims this y

Human Resources committee  Thank you, Ms. MacDonald. I would like to highlight a few important points. First of all, in terms of the payment of EI benefits, the results since the beginning of the pandemic have never been better than they are today. We have been able to pay benefits within our service stan

Human Resources committee  Thank you. I do not have that information directly available with me, but I would be happy to provide it subsequently to the committee.

Human Resources committee  Certainly. We have received 3.1 million applications over the course of the current fiscal year, and 88% of those applications have been processed within the service standard of 28 days. Therefore, 12% of about three million applications have not been processed within that 28-day

Human Resources committee  Thank you very much for your question. As Ms. MacDonald mentioned, over the past six weeks, we've seen a significant increase in the number of applications. In fact, the number of applications we received during this period is much higher than in the past and in normal times. F

Human Resources committee  Thank you, Lori. To further add to the response, over the past two years, $825 million has been invested in the delivery of the employment insurance program for the timely processing of applications, as well as to nearly triple the size of our EI call centre. We've been able to

Human Resources committee  We have that tiger team in place. There is interplay between the recovery benefit and the EI regular. You're eligible for either one or the other. You cannot be eligible for both at separate times. With the sickness and caregiving benefit, you have individuals who can be eligib

Human Resources committee  That's right.

Human Resources committee  Thank you very much. Again, I don't have the details about this specific case, but there are multiple EI benefit types. There's the EI caregiver benefit, as you indicated. There's the EI maternity benefit. When someone gives birth, they are eligible for maternity benefits. They

Public Accounts committee  Thank you for the question. I'll go first, and maybe colleagues from CRA would follow I very much regret to hear the challenges that your constituent has gone through. Certainly we try—and in the vast majority of situations are able—to provide very timely service to Canadians. T

Public Accounts committee  Thank you for the question. Chair, I'll gladly take this. I'm Cliff Groen from Service Canada. This is an issue we are very much aware of. The reason we have implemented those controls is the challenges that were identified relating to the CERB and the need for the data exchang