I would use 211, which is a helpline across the country, as a perfect example of why we call ourselves “human services”. It is a phone line. You can also go on and search—somebody like me can go on and search for a service, come up with some solutions and make some calls.
A senior might need help even prioritizing what the issues they have are. They can often work through that by talking to a live person to navigate which services and where to go. That individual can also identify if those seniors are in need of support. The human part of the human services sector is really essential to ensuring that people can live and to supporting the continuum of care that's needed for seniors in our community.