Thank you very much to both of our witnesses today. That was gripping testimony, especially from Ms. Oko, hearing about her experiences with her mother and what she had gone through.
My father died in a long-term care facility eight years ago, before COVID. Knowing the challenges that he faced in a long-term care facility, even that long ago—things have only gotten worse and worse through COVID—I really do feel for you, and can't imagine what it must have been like.
You talked about wanting to raise the profile of families and this idea of having a family council for people to listen to the concerns of residents.
Do you think that should be regulated as a part of long-term care standards? Is that needed, or is that something that the families of residents themselves have to really push for?