This is where I'm also leery. I know the government has talked about bringing in new penalties for caregivers. This is what I'm not okay with, because if we have residents who live in a home and there isn't the capacity—there are staffing shortages—I don't think it's okay to penalize somebody because they physically cannot do the workload. There clearly is a staffing issue.
I also wanted to make a note about mental health. Could you share at all, in your experience, how seniors you've witnessed have been impacted? How has their mental health being impacted, living in long-term care throughout this pandemic?