As I explained, in 2019, the chairperson gained the power to appoint external adjudicators to deal with the heavier caseload the board was experiencing, having been given responsibility for matters under parts II and III of the Canada Labour Code as well. It represented a significant amount of work, and $3.4 million was approved so we could do the work. As the chart shows, however, the funding wasn't available. For eight months, we weren't able to assign those files to external adjudicators, which led to longer wait times.
On April 18th, 2024. See this statement in context.