Thank you very much for your question.
As Ms. MacDonald mentioned, over the past six weeks, we've seen a significant increase in the number of applications. In fact, the number of applications we received during this period is much higher than in the past and in normal times.
For example, during the week of December 20, we received 189,000 new EI claims. Over a four‑week period, we received over 100,000 applications per week. This situation is not normal, and the impact of the Omicron variant on our service delivery is really clear.
During this period, we were still able to process the vast majority of these requests. Currently, we are still able to meet our target, which is to process applications within four weeks. As mentioned, the vast majority of requests have been processed, 88% of them. Twelve per cent of requests that are not processed—