That sounds rather daunting to me. Am I wrong?
I also read that complaints are sometimes categorized by type of complaint rather than in terms of whether it's a person with a disability who made it. That's not a criticism of your audit. Our committee's objective in this study is to learn how to strengthen the agency and the departments and how to obtain an accurate picture of the situation so that it can be rectified.
I agree with you, and I hope we'll be able to meet our objectives before 2040. I am accordingly trying to see what recommendations our committee might make to strengthen the data-gathering capacity, obtain more accurate data and give the agency the tools it needs to perform its role fully.