In terms of data, in our section, especially with respect to CTA, we talked about training. We discussed how it would be ideal if they had access to more of the data their counterparts in the U.S. have.
We found that CATSA and Via were managing complaints on a one-by-one basis. In our view, it's better to have a broader view. A better data strategy that involves a number of things would give them a better view of what's happening out there as opposed to taking care of it on a case-by-case basis. Seeing the broader picture would be good.