Do you have service standards? That is, when somebody inquires, do you have to respond within a certain time period, depending on the complexity? Do you not have those different standards? Are you not able to speak to those?
October 16th, 2023 / 12:35 p.m.
Conservative
Tracy Gray Conservative Kelowna—Lake Country, BC
Do you have service standards? That is, when somebody inquires, do you have to respond within a certain time period, depending on the complexity? Do you not have those different standards? Are you not able to speak to those?
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