Yes. I think the employees in some of the areas where we've deployed chatbots, whether it's at our airport or with our clerical staff who support our snow removals team, will report back and say that their jobs are much better now that they're not answering that same question over and over during overtime shifts and in snow events. They can really get to the residents who have problems that matter, and make sure that they're servicing those residents with the bulk of their time rather than those who have, again, the same question about when their street will be plowed. It's helping residents who have real issues, such as your plow plowed in my driveway and I can't get out and I have a work meeting, or someone could have mobility issues. How do we deal with that?
Again, it's kind of a uniquely Canadian example, but we believe the satisfaction of those staff, who can really make a difference in somebody's day, goes up.
