John Zerucelli at the Human Resources, Skills and Social Development and the Status of Persons with Disabilities Committee

I'm actually answering the question directly. These labour situations are dealt with on a case-by-case basis. Ninety-seven per cent of labour disputes are resolved without any intervention from the federal government, using our world-class mediation service. We have a number of examples: Air Canada pilots and their union, Via Rail and Unifor, DHL Express and Unifor, the Vancouver Terminal Elevators' Association and the Grain Workers Union—