Can I jump in with a quick follow-up question? I think people watching this may say that most employers are good people with good intentions and they're not like the person you described. I think that's very true. However, the issue is the structure of the program creates a power imbalance, which means in cases where people are treated badly, they don't have recourse. If you used different channels, if you didn't use this deeply flawed structure, then people would be in a stronger position to address problems where those problems emerge. Would you agree?
