Carmen, I said I hoped I'd get a chance to ask you the question I wanted to, and now I get that chance. Sometimes it seems like the questions get asked more of the people in the room, so I hope you don't feel like you haven't had the chance to fully participate.
I wanted to ask you—and I'll probably open it up to others as well if there's time—to speak to the impacts. You talked a bit about having to stand in that line. Sarah and Lee have talked about the horrible comment that was made to them about their child ceasing to exist and their benefits ceasing to exist as a result. I wanted to give you a chance to speak to the impacts of that.
You're already dealing with the most traumatic thing I could possibly imagine as a parent. I can't imagine anything that would be worse than experiencing what you've experienced, and then you have to go and deal with a cold, heartless bureaucracy. I wanted to give you a chance to speak to the impacts of that and what it does to a person.