One of the situations is in health care. For people who are in cancer care, their job satisfaction is, “I saved 25 lives this month.” We had a meeting, an Empty Cradle peer support meeting, and there were five couples there. Of them, all five found the same situation. The health care workers in maternity wards want to be in a happy place. Obstetrics is a happy place. There were glances back and forth between staff members: “Oh, this is a day I wish I wouldn't have come to work.” The way terminologies are used.... “You've had a spontaneous abortion.” Well, yes, you did. It's a miscarriage, and that's a terminology, but don't use that in front of parents. Use something sympathetic.
They're finding that banging against people who are not really on their side is an issue. Their employer says, “Oh, we just had to give you another holiday in September, and now you want how many months?” It's things like that. If they can feel that the government is there for them, that when they talk to Service Canada, it will be, “Oh, that must be horrible; we have something for you,” that would be all the help they would expect from Service Canada and Canada employment.