In this article, we tried to transform the words of someone who's come a long way here, at the Auberge. They referred to the street as a waiting room, and I found that very, very difficult and very moving. I think the fact that there's no number is very telling. You don't know when your turn will come.
We've seen it since we've had a waiting list. That's what makes the process difficult, particularly for our stakeholders who have to say no or ask someone in a vulnerable situation to wait.
Without a number, it's very difficult to look ahead.