In fact, one of the challenges in Montreal relates to the need for shelters with a high tolerance threshold. To operate those shelters, you absolutely have to have a trained response team. We have to be able to maintain ties with people and offer services at their pace. When those conditions are met, people often take the necessary steps themselves to stop using and improve their living conditions.
There is no doubt that the precarious and ad hoc funding conditions as well as the many disruptions make it difficult to maintain that trust. Every time we request projects, we break that link. Often, we have to stop programs and hire other teams, and the work has to start all over again. Instability in living environments is one of the main challenges in adequately supporting people, particularly those who have substance use issues.