First and foremost, we need more of every support. We need more pre-treatments, and we need more housing. The biggest struggle is that we have too many people trying to pull from the same cup, and it's empty.
Second, we really need clarity on the system. A lot of different housing developments are in the works, or have been in the past. There is always confusion over whether they're controlled by the municipality, by the building operator or by the developer, who is typically somebody else. It ends up leaving this confusion.
Somebody in the streets or somebody who is homeless is trying to work with their housing worker, and they hear about a building. They think, “Oh great. They're opening this building up. How do I get in there?” but nobody knows. Trying to find somebody who knows how to get into that building is very difficult. A lot of times, they're set up initially as “invite to apply” only. The building operator running them has their own people in mind they're trying to support. That's not necessarily a bad thing, but we need more clarity in the system for those trying to navigate it, because it really is creating chaos.