I think historically these organizations have been community-based organizations, but because of the task and the complexity of the settlement, we've become quite professional organizations. It goes back to resources. It has always been a challenge for us. The rates of salaries are quite low among agencies. I use the Calgary scenario as an example. I have a problem with my staff going to other institutions, because they always get job offers. This is really serious. The salaries are quite low. Also, because of the physical structure, the physical capacity is also a challenge all the time. We do fundraising. We have good community support. But really the issues are quite horrendous. I will give you an example. The rent has gone up in some areas by 300% in the past ten years. When you look at our funding, it probably hasn't even doubled. So the structure is always a challenge.
On November 21st, 2006. See this statement in context.