I think there's a continuum of services, from initial services and settlement to settlement, integration, and civic participation. Initial settlement is really a physical thing. It's about housing, schooling, getting a bank account, learning how to drive here or getting a driver's licence, getting all the documentation, health issues--all those things that happen in the first six months. After that the issue is how they are going to get engaged, especially entering the labour market. That is huge. In all the studies we have done, the top three priorities are English or French language, employment services, and services related to children and youth.
Initial services are well established. There are community organizations like ours that help them find apartments and schools. We help them with the initial challenges they have. There are two different ways to thinking across the country. In Quebec I know you have a particular system, but we really don't believe they should be separated from the mainstream. After the initial services and some special services they need, we really need to make sure our institutions have the ability to serve newcomers, at least after they've been here for six months. So we really need to look again at two-tier services for newcomers, because over five years we get almost 1.2 million people in this country, and our main institutions should be able to serve them.