I believe that we process over 60,000 proof applications a year. That has probably gone up over the previous years for a variety of reasons. As I indicated, the call centre numbers are that we've received about 1,900 calls on lost citizenship.
Getting back to the proofs, we process about 60,000 a year, and that has risen over the past few years, but that's due to various issues: as you mentioned, WHTI; people wanting to resolve their status; and of course just the very nature that as more people have grants of citizenship, they just lose their cards and need to replace them. Part of our business comes from the natural flow of having to replace cards that are damaged or lost.