I'd like to clarify this, because I think what you were getting at was if we're limited in resources, how can we use the member resources we have now to train new members. That's what I was hearing.
I want to clarify another point. For example, the majority of the new member training program that Ms. Figg referred to, which is a three- to four-week period, is given by our professional development unit, who are not board members, and my own unit, which is the legal services unit. So we're actually able to provide a lot of what I call the “clashroom” work, in terms of the law and the procedures, so that doesn't really make a large drain on the other member resources.
For all members, and this is whether or not we're in the current situation with vacancies and backlogs, or historically, they then would normally sit as three-member panels, until we're satisfied that they're able to resolve and handle the hearings by themselves, and then they're assigned a mentor for a period of time. That really has been an ongoing process for us.
So there is a division between the resources needed to train up a member between the public service and the GICs and the GIC managers who are in place.