Thank you.
I can tell you, in my region in Toronto, the members are typically assigned six cases a week and they typically finalize four a week. So they're hard-working members, professional to the bone. I would say they put in more than a 40-hour week, typically.
With respect to your question about, I would say, morale, I think it's a good question. Our members lived through the action plan, which occurred a few years ago, when our board was able to clear up a tremendous backlog. So they understand we're not in control of intake.
But we're a very professional organization. As Mr. Sandhu said, we're not expecting more of them. They give 100% and they always have, so there is not more pressure on them from that point of view. But of course they have great pride in the organization, so they want to see the organization be healthy as well.
I wouldn't say morale is a problem. As Mr. Sandhu has indicated, their managers are very aware and keeping close tabs on how members are feeling about their job, and we want to make sure our members are well and happy at all times.