We see a lot of things in our complaints and discipline model. We see, depending on the culture, that some people are hesitant to come forward to us. When they do come forward to us, they want to be anonymous. They don't want to have their evidence publicly displayed at a tribunal. We have a number of challenges there. We have looked internally at our policies for how to accommodate that.
We encourage the public to tell us about problems, and not only problems with our members, but also problems of unauthorized practice, people who aren't our members, because we're tracking them. We're building an intelligence base. We're trying to get harder figures to go to our government partners, to the committee here, to tell how many non-jurisdictional and what kind of non-jurisdictional complaints we're getting. And we do pass on these non-jurisdictional complaints to the policing agencies, and we follow up.
Just because you aren't a member of CSIC doesn't mean that we're not going to get involved. We are.