Thank you, Mr. Chairman.
They relate to the competence of the authorized representatives. I would like to put forward the idea that it's not enough to be an authorized representative. You can be an authorized representative and not necessarily be competent. The board still has to make sure that the claimant or appellant is represented by a competent authorized representative. So it goes not only to whether the person who represents a claimant or an appellant is an authorized representative, but because it can go to natural justice and can be grounds to seek a reopening, we look beyond whether a person is merely an authorized representative, a member of the bar, a member of CSIC, or is acting genuinely pro bono. We also have to look at the conduct of competent representatives when they appear before us.