Good morning, Mr. Fadden. Thank you for your presentation.
The problem I see from the outset—and God knows I've worked in the field for a long time—is the very arbitrary power of board members when they make decisions. The fact that we don't have an appeal system makes the process very precarious for individuals waiting for decisions on their status. This system is provided for under the act, but it is not yet in effect. I don't know how to resolve the situation and I don't know whether this is the only solution, but the problem definitely stems from the commissioners and the very arbitrary manner in which they make decisions. If we don't put a more structured and firm appeal system in place, we will not solve this problem. That is why it is necessary and important to put this appeal mechanism in place.